These are auspicious times:ushering the year of the Snake, Angka-Tan Motor (ATM) hosted customers and business partners for the opening of their first Foton 2S Service Centre. Celebrating this milestone on the 18th of February, the Angka-Tan Motor team was especially thrilled to celebrate this festive season with industry players gathered for the occasion.

Officiating the event, Mr Michael Chew, Head of Business, Angka-Tan Motor, said that “The official opening of AngkaTan Motor’s first-ever Foton 2S Service Centre marks a truly momentous occasion, not just for our company, but for our entire network of Foton owners and customers in Malaysia.”Angka-Tan Motor has been the sole distributor of Foton Light Commercial Vehicles (LCVs) and the distributor for Foton Heavy Commercial Vehicles (HCVs) in Malaysia since 2011. This service centre further strengthens and enhances ATM’s commitment to provide the best service to their customers and partners.

Strategically located in Puchong, Selangor, this new Foton 2S Service Centre is part of ongoing efforts to enhance Foton service capabilities and to bring better value to customers. The vehicles serviced are the Foton Own Foton Service Centre trucks as well as the JMC pick-ups. The latter has seen a good response from the market with several hundred units having entered service in businesses.“Whether it’s routine maintenance or complex repairs, our highly skilled and experienced technicians are ready to deliver exceptional service, thanks to the latest diagnostic tools and specialized equipment available on-site,” Chew told the guests gathered for the event. 

Within the nationwide network, this is the 40th Foton Service Centre in Malaysia. While other workshops are appointed partners, this is the first ATM owned workshop. In Chew’s words, this reflects their commitment to providing accessible and quality after-sales service, no matter where their customers are located. What makes this workshop special is that the service centre will not only provide comprehensive maintenance and repair services from the after sales point of view, but this facility is also constructed to cover and conduct Pre-Delivery Inspections (PDI) for new vehicles before handing them over to customers. This is to ensure that every vehicle is in tip top and optimal condition. According to Chew, the location was chosen as there is a large Foton population present.

With a total built-up area of 1.65 acres, 0.47 acres are dedicated to the workshop; this service centre is equipped with 14 service bays, a team of Angka-Tan Motor Opens First equipped 30 staff will be accommodating over 20 vehicles intake per day to be serviced.

In total, ATM have invested RM2.2 million into the facility. As a location,this has been identified as being strategically beneficial as it offers better accessibility customers. The capabilities of the workshop include the service of both ICE and EV trucks sold under the Foton brand. Although the workshop has just been inaugurated, Chew already foresees that there will be enhancements added shortly. One of the areas where ATM still sees a lot of potential to go above and beyond of what is now the expected level of service. For instance, drivers sending their vehicles for service could be taxied back to their office instead of having to wait at the workshop. “As we move forward, we are confident that this new service centre will be a vital part of our growing network, allowing us to continue to provide the outstanding after-sales support that our customers expect from us,” Chew concluded.

During the event, high-achieving dealers were awarded for exceeding their sales targets in 2024; Celebrations went on for most of the day as ATM took the opportunity to also host their open house event on the same day.

Source : Asian Trucker

Editor : Stefan

Views : 4316

Tags : FOTON Malaysia